Read Your Bills Carefully!

I got my cable/internet/phone bill this month and couldn't understand why it was $40 higher.  After looking at the bill, they'd added a charge for a service call even though I pay a $5 monthly fee so my service calls are supposed to be free.  They were kind enough to remove the charge, but why did I have to phone them when I was on the service call included plan?

Another time, we found the phone company had switched phone services without our permission, and the only way they'd let me switch back was to give them all sorts of information.  Needless to say, we signed up with another carrier.

Read over your bills carefully.  There may be something they stuck in there that shouldn't be.